About Us
Abjad Optima was established to provide a comprehensive Debt Recovery Solution over a broad spectrum of key industries. Recognizing the ever increasing debt problem face by a majority of businesses in various fields of industry. Abjad Optima understood the importance and need to provide a one stop solution in this area of collections.
Receivables will continue to increase in enthusiastic and rapidly growing economies, and is not an indication of failing capitalistic machinery or cause for undue alarm or panic. With proper risk management techniques and processes steadily in place, receivables can be only expected to increase and its a clear sign of growth. However the management of such receivables is critical to any organization irrespective of the organization`s size or position.
Abjad Optima aims to pioneer, develop and establish high recovery standards while constantly re-engineering recovery processes.
Introduction
We all know that collection of outstanding accounts costs your company both time and expense. In the past, the more effort you put into collecting what had become a bona-fide debt would cost you more time and administration, and hence greater cost.
Our Services
We offer a full range of debt collection services, credit recoveries, skip tracing and initial legal proceedings using our solicitors.
Our team of professional collectors have been thoroughly checked and well qualified to handle a given claim from the first collection call, all the way to litigation proceedings, in a ethical manner, displaying skills and sensitivity at all times..
Our Approach
Abjad Optima uses expert teams that deliver high-value, measurable results by working collaboratively with clients through a user-centred, technology-based and business-driven solutions methodology.
Abjad Optima believes this approach enhances return-on-investment for their clients by significantly reducing the time and risk associated with designing and implementing complete integrated solutions.
At Abjad Optima, we place strong emphasis on building lasting relationships with clients and being 100% referenceable. More than 70% of their revenue was derived from repeat business. This is but one example which reflects the commitment to quality and the long-term partnerships Abjad Optima builds with our clients.
Our Commitment
The commitment by Abjad Optima as a company to its Clients is a perpetual commitment, embodied in this Client Charter.
The Client is the principal reason for our existence.
We will provide a level of service and care which makes our Clients want to stay with us.
We will be professional, punctual, helpful and courteous in our dealings with our Clients at all times.
We will make it our business to learn about our Clients problems and needs and be prepared to adapt our business to meet them.
We will make ourselves accessible to our Clients at all levels.